Privacy Policy

Effective Date: 09. October 2024

At Certified Moving Consultants (“we,” “us,” or “our”), we are committed to protecting the privacy of our clients, website visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://certifiedmovingconsultants.com/] or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not access the website.

1. Information We Collect We may collect personal and non-personal information from you in various ways, including when you visit our website, register on the site, place an order, fill out a form, and in connection with other activities, services, features, or resources we make available.

Personal Information:

Name
Email address
Phone number
Mailing address
Moving details (such as destination, type of items being moved, and timeframe)
Payment details (when applicable)

Non-Personal Information: We may collect non-personal identification information about you whenever you interact with our website. This may include the browser name, the type of device, technical information about your means of connection to our website, such as the operating system, Internet service providers, and other similar information.

2. How We Use Your Information We may use the information we collect from you in the following ways:

To process moving requests and provide moving brokerage services.
To personalize your experience on our site.
To improve customer service by responding to your requests and support needs efficiently.
To send periodic emails regarding your order, services, or other inquiries.
To process payments and manage financial transactions.
To improve our website based on the information and feedback we receive from you.
To contact you via email, phone, or text about your inquiry or related moving services.

3. How We Protect Your Information We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

4. Sharing Your Information We do not sell, trade, or rent your personal identification information to others. However, we may share information with trusted third-party partners who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Third-Party Service Providers: We may share your information with third-party companies and individuals to perform services on our behalf, including but not limited to:

Payment processing
Data analysis
Marketing services
Customer support
Legal compliance

These service providers will have access to your personal information only to perform these tasks on our behalf.

5. Cookies and Tracking Technologies We may use cookies, web beacons, and other tracking technologies to enhance your experience on our site. Cookies are small data files placed on your device when you visit our site. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the site may not function properly if cookies are disabled.

6. Your Choices Regarding Your Information You have choices regarding how we use your personal information:

Opt-out of marketing communications: You may opt-out of receiving marketing-related emails from us by following the opt-out instructions included in our emails or by contacting us directly.
Access, update, or delete your personal information: You can contact us to access or update your personal information or request its deletion.

7. Data Retention We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. Children’s Privacy Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.

9. Links to Third-Party Sites Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy We reserve the right to update or change this Privacy Policy at any time. When we do, we will post the updated policy on this page with the revised date at the top. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of the site after any changes indicates your acceptance of the updated policy.

11. Contact Us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with us, please contact us at:

Certified Moving Consultants
Email: info@certifiedmovingconsultants.com
Phone: 888-230-9499
Address: 200 South Andrews Avenue Suite 504 fort lauderdale, FL 33301